Refund Policy

Last updated: January 2024

1. Refund Eligibility

Our refund policy is designed to ensure customer satisfaction while maintaining fair business practices:

  • Requests must be made within 30 days of service initiation
  • Valid reasons for refund requests
  • Documentation requirements

2. Refund Process

To request a refund:

  1. Contact our support team
  2. Provide order details and reason for refund
  3. Allow 5-10 business days for processing

3. Non-Refundable Items

The following services are non-refundable:

  • Custom development work that has been delivered
  • Consulting services already provided
  • Licensed software and digital products

4. Partial Refunds

Partial refunds may be issued for:

  • Incomplete service delivery
  • Service quality issues
  • Project cancellations